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Review: James Kalbach, Mapping experiences: a complete guide to creating value through journeys, blueprints, and diagrams, O’Reilly Media, 2016
Sperano, Isabelle
2017
Review of The language of content strategy
Sperano, Isabelle
2014
Review of Pervasive information architecture: designing cross-channel user experiences
Sperano, Isabelle
2012
Review of Looking for information: a survey of research on information seeking, needs and behaviour
Sperano, Isabelle
2014
Review of Designing the search experience: the information architecture of discovery
Sperano, Isabelle
2013
Review of Content audits and inventories: a handbook
Sperano, Isabelle
2015