Enstroem, RickardSingh Khan, ParminderBhawna, Bhawna2024-09-162024-09-162024Enstroem, R., Singh Kang, P. and Bhawna, B. (2024), "The harmonized information-technology and organizational performance model (HI-TOP)", International Journal of Organizational Analysis, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/IJOA-03-2024-4403https://hdl.handle.net/20.500.14078/3718This study introduces the Harmonized Information-Technology and Organizational Performance Model (HI-TOP), which addresses the need for a holistic framework that integrates technology and human dynamics within organizational settings. This approach aims to enhance organizational productivity and employee well-being by aligning technological advancements with human factors in the context of digital transformation. Employing a two-phased methodology, the HI-TOP model is developed through a literature review and text mining of industry reports. This approach identifies and integrates critical themes related to ICT integration challenges and opportunities within organizations.enAttribution-NonCommercial (CC BY-NC)digital transformationproductivityhuman-technology integrationtechnostressICTArticle Post-Printhttps://doi.org/10.1108/IJOA-03-2024-4403