Cultural differences matter, and they don’t: Transcending polarized and polarizing cultural stereotypes in diversity training
Cultural differences matter, and they don’t: Transcending polarized and polarizing cultural stereotypes in diversity training
Author
Macpherson, Iain
Faculty Advisor
Date
2017
Keywords
diversity training , intercultural theory , individualism/collectivism , non-binary cultural orientation , interiorized individualism , exteriorized individualism
Abstract (summary)
Based on reported primary and secondary research, this paper proposes an improvement to
the way organizational diversity training (DT) is usually designed and delivered. The
focused-upon DT shortcoming is its customary emphasis on instructing trainees about
cultural differences in such a way that overstates and oversimplifies those differences,
typically contributing to poor outcomes such as lack of change in participant attitudes and
behaviour, or even a worsening of them (Kowal, Franklin, & Paradies, 2013).
The proposed improvement is to instead instil in DT trainees a more accurately nuanced
intercultural mindset that this author terms non-binary: an appreciation of how the world’s
cultures are both distinct and alike, and how even the most basic differences are often
underpinned by paradoxical similarities. By way of concrete example, the sub-construct of
Japanese interiorized individualism is modelled. The paper concludes by discussing how such
non-binary truths, and an accordant behavioural flexibility in cross-cultural interactions,
might be fostered in DT trainees through non-traditional pedagogical approaches such as
“embodied learning” (Wilson, 2013) and “paradoxical frames” (Miron-Spektor, Gino, and
Argote, 2011).
Publication Information
Macpherson, I. (2017). Cultural differences matter, and they don’t: Transcending polarized and polarizing cultural stereotypes in diversity training. IAFOR Journal of Business and Management, 2(2), 51-72. https://doi.org/10.22492/ijbm.2.2.03
DOI
Notes
Item Type
Article
Language
English
Rights
All Rights Reserved