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Covid-19 and its impact on hospitals: a content analysis of the effects on emergency department wait times due to Covid-19

Faculty Advisor




Covid-19 pandemic, hospitals, emergency departments

Abstract (summary)

This qualitative study explored the extent to which the Covid-19 pandemic has impacted Canadian hospitals and emergency department (ED) wait times. A purposive sampling procedure was used for this study to conduct a content analysis on a sample of 50 of the most recent and relevant comments that included reactions, personal experiences, and possible solutions towards ED wait times from a CBC News article. A coding procedure examined any frequent themes and subcategories in the comments. Results showed six consistently present categorical themes: Wait Times, Shortage of Workers, Underfunded Healthcare System, Unrelated Covid-19 Symptoms, Avoidance, and Solutions. Furthermore, additional subcategories were determined from the themes. This study analyzes the intense backlogs of surgical cases and waiting rooms, resulting in adverse patient outcomes. Additionally, this study explores the underfunded and understaffed healthcare system, the stresses healthcare workers face daily, and possible solutions to mend this broken healthcare system.

Publication Information

Dhunna, Riya. 2023. "Covid-19 and its Impact on Hospitals: A Content Analysis of the Effects on Emergency Department Wait Times Due to Covid-19." Crossing Borders: Student Reflections on Global Social Issues 5(1). doi: 10.31542/cb.v5i1.2526.


Item Type

Student Article



Attribution-NonCommercial (CC BY-NC)

Embargoed Until:

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