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Human Resources Management - Student Works

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    Transformational leadership and listening: do they listen?
    (2024) Adesopo, Mabel; Thomson, Bruce
    Transformational leadership theory suggests that leaders can inspire commitment toward collective goals by expanding employees’ interests and awareness to align with a larger shared vision, all while demonstrating consideration for individual needs. This type of approach is particularly important when trying to generate commitment to organizational change, where resistance and a lack of buy-in often thwart success. Indeed, a recent meta-analysis by Peng et al. (2021) suggests that transformational leadership is associated with higher levels of commitment to, openness to, and readiness for change, and lower levels of cynicism and resistance toward change. Like transformational leadership but situated primarily at the dyadic level, listening is also theorized to facilitate cooperation and openness to change while allowing an individual to relax their defences (Kluger & Itzchakov, 2022). Given these parallels, and the ability for listening to facilitate an awareness of and responsiveness toward individual needs in alignment with the individualized consideration component of transformational leadership, it makes sense to examine whether listening plays a role within transformational leadership. To date, very little is written about listening in its role within transformational leadership. This paper proposes to bridge that gap by undertaking a review of the literature regarding listening and transformational leadership.
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    Investigating Black women’s work experiences in Canada: an undergraduate student’s perspective
    (2023) Amao, Ini; Chika-James, Theresa
    Interpersonal mistreatment at the workplace is an issue that is talked about a lot and has caught the attention of many researchers over time. But another issue that often goes unnoticed is the mistreatment of visible minorities, especially Black Women, in the work-place. Even fewer studies explore the connection between mistreatment and its effects on mental health. This project investigates black women’s work experiences in Canada with a particular focus on their experiences of interpersonal mistreatment at work. Interpersonal mistreatment at the workplace is an ongoing research area where scholars continue to explore the antecedents and outcomes of mistreatment at work. In this study, I share my experience on conducting research to explore if Black women experience interpersonal mistreatment in Canada. I present my experience in a narrative form, from conducting literature reviews, contacting participants, to transcribing interviews. I will express my views on the matter as a black woman and an undergraduate student in Canada.
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    An exploratory study of millennial managers from employees’ perceptions
    (2020) Mader, Jen; Chika-James, Theresa
    This study explores the perceptions of employees who have millennial managers. An analysis of employees’ perceptions provides further knowledge to understand how to manage any bias or obstacles that millennial managers may be faced with. This study uses implicit personality theory to understand the subconscious thoughts people have immediately upon meeting them. Semi-structured interviews were conducted with 18 employees. The interviews were then transcribed so the analysis could be conducted with ease using the First and Second Cycle coding. This technique led to the creation of 5 themes: important characteristics and work experience of millennial managers, judgements they face, millennials, baby boomers and finally culture. These themes were utilized to form the results of the study. The first main finding is that age discrimination can be seen within these two sectors, even when participants stated otherwise because their age discriminatory comments were being made subconsciously. The results also showed that millennial managers do face challenges in the workforce, such as being doubted, tested and more. This study’s recommendation is millennial managers should encompass some or all of the important characteristics highlighted by participants to aid in preparing them to overcome said challenges.
  • Item
    An exploratory study of millennial managers from employees’ perceptions
    (2020) Mader, Jen; Chika-James, Theresa
    This study explores the perceptions of employees who have millennial managers. An analysis of employees’ perceptions provides further knowledge to understand how to manage any bias or obstacles that millennial managers may be faced with. This study uses implicit personality theory to understand the subconscious thoughts people have immediately upon meeting them. Semi-structured interviews were conducted with 18 employees. The interviews were then transcribed so the analysis could be conducted with ease using the First and Second Cycle coding. This technique led to the creation of 5 themes: important characteristics and work experience of millennial managers, judgements they face, millennials, baby boomers and finally culture. These themes were utilized to form the results of the study. The first main finding is that age discrimination can be seen within these two sectors, even when participants stated otherwise because their age discriminatory comments were being made subconsciously. The results also showed that millennial managers do face challenges in the workforce, such as being doubted, tested and more. This study’s recommendation is millennial managers should encompass some or all of the important characteristics highlighted by participants to aid in preparing them to overcome said challenges.