Comparing advertising effectiveness in South-American and North-American contexts: testing Hofstede's and Inglehart's cultural dimensions in the higher education sector

Author
Pergelova, Albena
Angulo, Fernando
Faculty Advisor
Date
2017
Keywords
higher education , advertising effectiveness , relational marketing , Hofstede’s cultural dimensions , Inglehart’s cultural dimensions , marketing accountability , Peru , Canada , cross-country
Abstract (summary)
This research compares the effectiveness of advertising and relational marketing in two countries characterized by varying levels of both Hofstede's and Inglehart's cultural dimensions – Peru (high-power distance, high collectivism, survival and traditional values) and Canada (low-power distance, high individualism, self-expression and secular-rational values). Survey data from a high credence service sector (higher education) in both countries is used for the analysis. The results indicate that advertising and relational marketing have direct effects on choice in Peru, but do not have significant direct effects on choice in Canada. Advertising does, however, affect positively perceptual outcome measures (perceived marketing effectiveness) in Canada. Additionally, we find that advertising and relational marketing have an indirect impact on choice and perceived marketing effectiveness through the mediation of perceived informativeness and influencers in both countries. These results point to the need to account for mechanisms and mediating variables when building theoretical frameworks in cross-country studies.
Publication Information
Pergelova, Albena, and Fernando Angulo-Ruiz (2017) “Comparing Advertising Effectiveness in South-American and North-American Contexts: Testing Hofstede’s and Inglehart’s Cultural Dimensions in the Higher Education Sector.” International Journal of Advertising, 36 (6), 870-892. DOI: http://dx.doi.org/10.1080/02650487.2017.1364032.
DOI
Notes
Item Type
Article
Language
English
Rights
All Rights Reserved