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Coping with organizational layoffs: managers’ increased active listening reduces job insecurity via perceived situational control

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dc.contributor.authorKriz, Tiffany
dc.contributor.authorJolly, Phillip
dc.contributor.authorShoss, Mindy
dc.date.accessioned2021-08-11
dc.date.accessioned2022-05-31T01:44:23Z
dc.date.available2022-05-31T01:44:23Z
dc.date.issued2021
dc.description.abstractIn this paper, we draw on interdisciplinary research and theorizing to posit change in managerial active listening as a lever shaping change in affective job insecurity. Specifically, drawing on transactional theory, we argue that an increase (decrease) in active listening from one’s manager should facilitate a dynamic coping process by strengthening (diminishing) perceived control. In turn, changes in perceived control should shape affective job insecurity. Using a longitudinal field study design, we collected three waves of survey data from 268 employees of a large real estate firm that was preparing for restructuring and layoffs. Consistent with our hypotheses, we found support for a mediation model in which an increase in active listening quality predicted a decrease in affective job insecurity, mediated by an increase in perceived control. Our findings suggest that in environments characterized by widespread change and impending job loss, an increase in active listening may have a ripple effect in increasing perceived control and decreasing affective job insecurity.
dc.format.extent626.26KB
dc.format.mimetypePDF
dc.identifier.citationKriz, T. D., Jolly, P. M., & Shoss, M. K. (2021). Coping with organizational layoffs: Managers’ increased active listening reduces job insecurity via perceived situational control. Journal of Occupational Health Psychology. Advance online publication. https://doi.org/10.1037/ocp0000295
dc.identifier.doihttps://doi.org/10.1037/ocp0000295
dc.identifier.urihttps://hdl.handle.net/20.500.14078/2440
dc.languageEnglish
dc.language.isoen
dc.rightsAll Rights Reserved
dc.subjectaffective job insecurity
dc.subjectjob insecurity
dc.subjectperceived control
dc.subjectlistening
dc.subjectlongitudinal
dc.titleCoping with organizational layoffs: managers’ increased active listening reduces job insecurity via perceived situational controlen
dc.typeArticle Post-Print
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Department of Organizational Behaviour, Human Resources Management and Management