Department of Organizational Behaviour, Human Resources Management and Management

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    The new civic journalism? An examination of Canadian public libraries as community news sources during the 2019 and 2021 federal election
    (2023) Lillebuen, Steve; Shamchuk, Lisa
    Background: This article examines to what extent Canadian public libraries participate in civic journalism at a time when news media coverage is declining in many communities. This pilot study was prompted by reports that public libraries in the United States were undertaking civic-minded journalism following the closure of community newspapers. Analysis: A content analysis of 64 Canadian public library websites found nearly a dozen examples of basic news reporting or civic-minded journalism initiatives (basic reporting, n = 8; civic, n = 3) published during the 2019 and 2021 federal election campaigns. This article also articulates and explains the shared goals and philosophy of the civic journalism movement and the mandate of public libraries.
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    Rebooting the guidelines for the education of library technicians
    (2023) Erickson, Norene; Shamchuk, Lisa
    The Canadian Federation of Library Association’s (CFLA-FCAB) Guidelines for the Education of Library Technicians were last updated in 2011 and in need of a reboot. These guidelines have helped to establish a national standard for the education of library technicians in Canada and provided a framework for the development of skills, knowledge, and abilities of library technicians to provide job-ready, and highly skilled graduates. As much has changed in the library and information landscape in recent years, we instigated a substantial update to the Guidelines in 2021. The update was completed and approved by the CFLA-FCAB in July 2022 and is a guide for library educators, library administrators, supervisors, and practitioners. This paper details the research process undertaken to update the Guidelines that reflect the core competencies of library technicians in Canada.
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    Updating the CFLA-FCAB guidelines for the education of library technicians
    (2023) Erickson, Norene; Shamchuk, Lisa
    CFLA-FCAB has established these guidelines in order to describe library technician programs of high quality that maintain currency and competitiveness amid rapid technological advancements and social changes. The guidelines are intended to serve as a national standard for educational institutions in Canada and for employers to note the competencies of library technician program graduates.
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    Early literacy learning for future library paraprofessionals: authentic learning in library education
    (2022) Mardhani-Bayne, Alvina; Shamchuk, Lisa
    This article describes the professional learning around early literacy experienced by library paraprofessional students at a post-secondary institution in Canada. Students completed a survey to gauge their conceptions of early literacy at the beginning of a course on library services for children and young adults. These students then experienced hands-on, engaging course elements such as in-class discussions, guest speakers, and authentic assessments. At the conclusion of the course, students were again surveyed and were asked to identify course elements that contributed to their learning. Most students aligned with an emergent literacy approach to early literacy. While a comparison between the two surveys did not reveal a significant difference in terms of students’ conceptions of early literacy, multiple students identified the hands-on elements of the course as beneficial. The researchers conclude that providing authentic professional learning opportunities that include knowledge application reinforces learners’ conceptions about emergent literacy.
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    Conceptualizing and operationalizing 'inclusive' talent management: four different approaches
    (2023) Cadigan, Francoise; Dries, Nicky; Zelderen, Anand van
    In this chapter, we identify four different approaches to inclusive TM - a concept that is increasingly advocated for by both academics and practitioners but has so far lacked clarity and actionability. The four approaches are (1) focusing on potential and strengths rather than talent and gifts, (2) increasing the size of the talent pool, (3) defining a broader range of talent domains, and (4) topgrading the entire organization. We propose that exclusive and inclusive TM (co-)exist on a continuum rather than as dichotomies and develop a decision tree for organizations and researchers to determine which custom approach might best fit their talent philosophy.