Consumerization of HR: the employee consumer style experience

Author
Amundson, Sandra
Faculty Advisor
Wong, Leo
Date
2018
Keywords
employees , consumer style relationships
Abstract (summary)
Employee consumer style relationships means exactly as it sounds, a customer type experience for the employee. Human Resource experts have found this topic as a trending factor to benefit businesses today. Looking internally as opposed to externally, businesses can gain a competitive advantage while retaining staff. This presentation informs the audience on what specifically is being done by businesses who have implemented ways to provide the “employee experience”. In contrast, a particular industry that lacks these practices. To conclude, some recommendations to help shift the industry in an internal direction.
Publication Information
DOI
Notes
Presented on April 23, 2018 at Student Research Day held at MacEwan University in Edmonton, Alberta.
Item Type
Student Presentation
Language
English
Rights
All Rights Reserved