Integration of the BPM framework and the MBNQA framework to address enhanced competitiveness

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dc.contributor.authorHossain, Muhammad Muazzem
dc.contributor.authorPrybutok, Victor
dc.date.accessioned2014-08-19
dc.date.accessioned2022-05-27T01:13:09Z
dc.date.available2022-05-27T01:13:09Z
dc.date.issued2008
dc.descriptionPresented November 22-25, 2008 at the annual meeting of the Decision Sciences Institute in Baltimore, Maryland.
dc.description.abstractThis work examines and compares the Malcolm Baldrige National Quality Award (MBNQA) model and the Business Performance Management (BPM) Framework. We use the literature in both areas to posit about the relationships among the two models and to propose a single integrated model. The intent is to provide insight that will allow maintaining organizational MBNQA initiatives while helping to create an agile organization that is capable of developing and increasing competitive advantage.
dc.format.extent188.75 kb
dc.format.mimetypePDF
dc.identifier.urihttps://hdl.handle.net/20.500.14078/116
dc.languageEnglish
dc.language.isoen
dc.rightsAll Rights Reserved
dc.subjectbusiness performance management
dc.subjectMalcolm Baldrige National Quality Award
dc.subjectinnovation
dc.subjectcompetitive advantage
dc.subjectBPM
dc.subjectMBNQA
dc.titleIntegration of the BPM framework and the MBNQA framework to address enhanced competitiveness
dc.titleIntegration of the BPM framework and the MBNQA framework to address enhanced competitiveness
dc.typePresentation
dspace.entity.type
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