Browsing by Author "Sperano, Isabelle"
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Item BiblioMaps - a software to create web-based interactive maps of science: the case of UX map(2018) Grauwin, Sebastian; Sperano, IsabelleMaps of science, allowing the exploration of large‐scale bibliographical datasets, are meeting an increasing interest across a broad range of audiences: students, educators, researchers, policy makers, technology developers, etc. This paper presents BiblioMaps, a freely available software that can be used to create web‐based interactive maps of science. Our toolkit uses a mixture of statistical techniques and similarity measures on bibliographic metadata extracted either from the Web of Science or Scopus. After processing, the data is used in web‐based interactive visualizations. The main visualization is a map of topical clusters ‐ gathering publications based on shared references ‐ whose characteristics can be easily explored in detail. As an example, we discuss some insights gained by exploring maps based on a corpus of about 10,000 "User Experience Design" research publications.Item Content audit for the assessment of digital information space: definitions and exploratory typology(2017) Sperano, IsabelleContent audit is an evaluation method used to identify, describe, quantify, and assess content quality of a website or of a larger information ecosystem (social media, web application, newsletter, intranet, etc.). Despite the growing popularity of the method in the last years, very little research has been conducted on this topic. However, it is extensively described and commented in a large body of literature, mostly written by information architecture (IA), content strategy and UX professionals. Hence, this is what led to further examine, in this research, a corpus of 200 publications (books, web pages, blog articles, journal articles) addressing content audit. This study attempts to take stock and establish a realistic picture of the current knowledge about the method, particularly concerning content audit definition components and content audit types, as well as to suggest possible means to further develop this evaluation method.Item The content audit: who should conduct it?(2019) Sperano, Isabelle; Andruchow, RobertA content audit is an assessment method widely used in content strategy to identify, describe, quantify, and evaluate the content quality of a website or of a larger information space. The use of content audits has grown in the last several years, mainly due to the increasing complexity of digital information ecosystems (websites, social media, wearables, etc.). To this day, very little research has been conducted on this method. However, the content audit is widely described and discussed in a large body of literature, mostly written by content strategy, information architecture (IA), and user experience (UX) professionals. These publications can constitute a rich ground for initiating a more formalized reflection about this method. This realization led us to a further examination of a corpus of 200 publications (books, Web pages, blog articles, journal articles) about content audits. These results are part of a larger study about content audits that aimed to present an in-depth examination of them as a digital information assessment method. Many dimensions of the method were analyzed (audit definitions and types, audit activities, audit criteria, etc.).Item Creative, interdisciplinary undergraduate research: an educational cell biology video game designed by students for students(2020) Sperano, Isabelle; Shaw, Ross; Andruchow, Robert; Cobzas, Dana; Efird, Cory; Brookwell, Brian; Deng, WilliamIn a three-year, practice-based, creative research project, the team designed a video game for undergraduate biology students that aimed to find the right balance between educational content and entertainment. The project involved 7 faculty members and 14 undergraduate students from biological science, design, computer science, and music. This nontraditional approach to research was attractive to students. Working on an interdisciplinary practice-based research project required strategies related to timeline, recruitment, funding, team management, and mentoring. Although this project was time-consuming and full of challenges, it created meaningful learning experiences not only for students but also for faculty members.Item De l'idéation au concept: les défis du designer dans un projet de nature prospective(2013) Kavanagh, Éric; Roberge, Jacynthe; Sperano, IsabelleIdeation is an essential process to any prospective design project. That collaborative process is cognitively demanding. Observing designers (n=133) working on prospective design projects allowed us to identify three categories of ideation problems recurrently occurring. Firstly, we identify the problems related to participants’ preparation. We notice that certain intellectual stance or lack of general knowledge is a handicap to some and impairs their ideation capability. Secondly, we introduce problems related to the focus of the ideation process. Those problems particularly affect the way the idea is developed and its scope. Finally, we discuss the idea externalisation difficulties, where we mainly deal with the language and sketching competencies required for the materialization of ideas.Item Ecosystem map: a systemic view of Edmonton's transit system(2022) Cox, Lisa; Sperano, IsabelleEdmonton's Transit System (ETS) is a multi-faceted, rider-driven transportation system, making it an excellent candidate for Design thinking and System Mapping. ETS operates within the larger City of Edmonton System and has complex pain points regarding safety and security both within and outside of their direct control. The top of the map shows the system hierarchy and the interdependent relationship between the ETS System and the Rider Experience. Rider Experience affects riders' willingness to participate in the ETS System (Ridership), affecting the ETS System through funding and budget. The Community Partners, Emergency Services, and ETS Personnel chart within the hierarchy shows the top-level influence of these stakeholders within the greater ETS system. The second portion of the infographic highlights the Riders' Journey, illustrated by a Journey Map divided into each phase of ETS's System. Riders navigate various obstacles: Phase 1: Stop Experience, Phase 2 Station Experience, and Phase 3 - Onboard Experience. The final portion of the infographic is the inventory of touchpoints defined by phase within the ETS system. Touchpoints are categorized by interaction type: Information, Actors/Stakeholders, Safety Features, and Security Risks. Each touchpoint type is indicated through iconography, defining the different characteristics of that interaction. Finally, the User/Rider loops back into the top-level, outlining the interconnected nature of the System. Analysis of the ETS Ecosystem through a Design Thinking Lens and User-Centered approach enables a deeper understanding of the ETS System as a whole and how to best proceed when designing future solutions. Bachelor of Design, DESN 445.Item Enseignement du design numérique au 2e cycle universitaire: former à l’intervention professionnelle(2014) Sperano, Isabelle; Roberge, Jacynthe; Kavanagh, ÉricThis paper takes a look at the design education of a professional intervention in a master program in digital design. First, we present the evolution of this class and his actual characteristics. Then we describe and reflect on 3 key-aspects, particularly relevant in the context of design education: research, negotiation and preparation of the mandate, 2) problem setting and 3) definition of the solution and presentation deliverables. We particularly insist on issues relative to the student learning design, the relation between the student and the teacher and the relation between the student and the organisation.Item Évaluation de la qualité des contenus numériques: regard sur la méthode d’audit de contenu(2017) Sperano, IsabelleFor twenty years, the Web has emerged as the preferred media for a variety of organizations (governments, businesses, organizations, etc.) to transmit a substantial amount of information to their recipients. The proper implementation of these imposing information structures depends, among other things, on information specialists and communications from various fields of expertise, including information architecture (IA).Item Exploring inclusive personas for sustainable UX design(2024) Felfly, Ingrid; Macdow-York, Danielle; Santos, Angeline; Sperano, IsabelleWe wanted to explore how Social Sustainability could be incorporated in User Research in the UX Design field. For this, we chose to dive deeper into what inclusivity could look like in "Personas". When personas have a user base, *inclusive personas* look at the commonly unique needs of users in that user base, so that as much as possible, no one is left out. In the process, we used the Categories of Inclusion (Cognitive Differences, Ethnic backgrounds, Physical Capacity, etc.), the Pyramid of Diversity (ranging from No Difficulties to Severe Difficulties), as well as the Persona Spectrum of Scenarios (Permanent, Temporary and Situational) for inspiration. Some of the challenges encountered were: time, research methods, information architecture and visualization, as well as accessibility to user tests. This was a great opportunity for us and it definitely felt like a starting point that opened up more doors about what inclusion could look like in user research in UX Design, and what level of granularity is useful at that stage so that we can make products more accessible to users.Item Exploring new usages of journey maps: introducing the pedagogical and the project planning journey maps(2019) Sperano, Isabelle; Roberge, Jacynthe; Bénech, Pierre; Trgalova, Jana; Andruchow, RobertJourney maps are graphical and textual representations that intend to outline an experience over time with a product, a system or a service (Kalbach 2016). In this article, we first describe how this visualization tool is used in interaction design. Secondly, through two case studies, we describe two innovative ways of using this tool. In the first case study, we present the pedagogical journey map, a journey mapping approach meant to be used by teachers as a collaborative design tool to support the creation of pedagogical activities. In the second case study, we introduce the project planning journey map, used as both a prospective and retrospective project planning tool to help student designers plan and reflect on their design process. This paper is meant to support the use of the journey map as a prospective design method by academics and practitioners (from fields such as interaction design, user experience design, prospective ergonomics, education, and engineering) addressing issues related to the design of innovative products and services.Item Interaction design and educational video games: motivating undergraduate students to explore new territories(2019) Sperano, Isabelle; Andruchow, Robert; Shaw, RossCan interaction design students design a game that is educational and fun to play? In which areas could undergraduate interaction design students be involved when designing an educational video game? What unique learning experiences could be acquired by designing an educational video game? What are some challenges for the integration of educational game design in design education? To answer these questions, we partnered with a Biological Sciences professor interested in developing a video game for undergraduate biology students. We thought this could be both an interesting interaction design problem to tackle and an engaging pedagogical experiment. To do so, we hired undergraduate interaction design and computing science students to work with us on the concept and then on the development of a video game prototype.Item Introduction: a new adventure for the interaction design education summit(2018) Sperano, Isabelle; Miller, Dianna; Joatton, Jean Baptiste; Tabard, AurélienThis year, during IxDA’s Interaction Week 2018, the Education Summit explored design education through a mix of inspirational talks, practical hands-on advice, and pragmatic workshops. Attendees and presenters represented a range of design educators working in higher education settings as well as industry practitioners who teach in both traditional education settings and in industry settings to both design and non-design professionals.Item Life on the edge: supporting students’ learning of cell biology(2023) Sperano, Isabelle; Byrne, Liam; Bong, Ji Yae; Shaw, Ross; Andruchow, RobertThe video game "Life on the Edge" is an educational game that aims to instruct and engage undergraduate biology students on the intricacies of cell biology. Developed by a collaborative team comprising researchers and students from biology, design, computer science, educational technology, and music at MacEwan and Concordia University, the game aims to provide an interactive and visually stimulating environment to help undergraduate biology students learn and understand cell biology concepts effectively. The development process is also complemented by research to evaluate the game’s effectiveness in enhancing students' game-based learning experiences. In this session, participants will be afforded the opportunity to engage with the game and provide feedback to the game's creators on new game features currently under development.Item Mind the service gap: improving UNISON for public safety workers(2024) Chu, Vik; Sperano, IsabelleThe client and community partner for this Design capstone project is UNISON, a web-based application that allows public safety organizations to effectively manage limited resources in order to proactively respond to public safety incidents. This year-long digital experience design (DXD) project allowed students to apply design thinking and the design process to solving real-world problems. The fall semester focused on defining the scope and context of the design problem. Research during this phase was conducted with UNISON and various stakeholders and included methods such as interviews, co-design sessions, and surveys. Design artifacts from these methods include affinity diagrams, various charts and tables, and a final presentation that sums up the discovered issues and opportunities for improvement. Two solutions were proposed, a redesign of the user interface and the creation of a mobile app, both of which were approved by the client to be further developed in the following term. Activities during this second phase focused on the iterative development and refinement of the proposed solutions and included methods such as prototyping, user testing, and additional co-design exercises with the client. The outcome is a product with a more intuitive and helpful user interface that has already been deployed by UNISON. Additionally, the new mobile application will benefit front-line public safety workers in particular by offering critical information at the right time and in the right place.Item Research recast(ed): Following up with Dr. Isabelle Sperano and Robert Andruchow(2022) Ekelund, Brittany; Cave, Dylan; Sperano, Isabelle; Andruchow, RobertToday we recap episode 2 with Dr. Isabelle Sperano and Robert Andruchow, where we catch up on the educational video game, Life on the Edge, and follow up on how things have been going with the City of Edmonton. You can learn more about the design program at Macewan.ca/dxd. You can get a refresher on this project by listening to episode 2 of Research Recast(ed).Item Research recast(ed): S1E2 - A conversation with Dr. Isabelle Sperano and Robert Andruchow(2021-09) Ekelund, Brittany; Cave, Dylan; Sperano, Isabelle; Andruchow, RobertToday we learn about a video game that predicted COVID-19, how acting techniques can build a better digital experience, and how empathy is everything when it comes to design. Joining us in the studio are Dr. Isabelle Sperano, an Assistant professor of Digital Experience Design at MacEwan University, and Robert Andruchow, Program Coordinator and Assistant Professor for MacEwan’s Design Studies program. The two have previously worked together on Life on the Edge, a biology video game in partnership with Ross Shaw, which will launch this fall. Currently, they are teamed up with the City of Edmonton on a new project, Digital Experience Design in large Organizations and Digital Transformation, mapping the City’s digital ecosystem.Item Review of Content audits and inventories: a handbook(2015) Sperano, IsabelleAfter the publication of The Language of Content Strategy, XML Press expands its collection entitled The Content Wrangler Content Strategy Book with a book devoted to an evaluation of digital content: the content audit. To date, it is certainly the most comprehensive book on the subject. Indeed, if hundreds of publications address this method in popularity, Paula Ladenburg Land is the first to offer a book that is devoted entirely. Thus, the author offers a complete and detailed work, necessary for any professional interested in evaluation and design of digital content (web, social networks, etc.).Item Review of Designing the search experience: the information architecture of discovery(2013) Sperano, IsabelleIn the book Designing the Search Experience: The Information Architecture of Discovery, Tony Russell-Rose and Tyler Tate question the search for information on the web and in other environments.Item Review of Looking for information: a survey of research on information seeking, needs and behaviour(2014) Sperano, IsabelleSearch the definition of the word colifichet, follow the advice of a gardener to treat a sick plant, perceive the sweet scent of a crème brûlée, learn about the acquisition of a new home, all these activities, while radically distinct, have similarities for researchers in the study of information behavior (Information Behavior). Donald O. Case, in his book Looking for Information: A Survey of Research and Information Seeking, Needs and Behavior, collects all the disciplinary content related to this branch of the information sciences.Item Review of Pervasive information architecture: designing cross-channel user experiences(2012) Sperano, IsabelleIn the book Pervasive Information Architecture: Designing Cross-Channel User Experiences, Andrea Resmini and Luca Rosati propose a new approach to information architecture.