Department of Accounting and Finance

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    Social inclusion and collective leadership for disadvantaged entrepreneurship: a theoretical perspective
    (2022) Pathak, Saurav; Muralidharan, Etayankara
    In this conceptual article, we suggest that disadvantaged entrepreneurship is a contextualized phenomenon. Combining individual-level (micro-level) disadvantage theory of entrepreneurship with societal-level (macro-level) theory of diversity and inclusion and culturally endorsed implicit leadership theory, we discuss the influence of societal level social inclusion values and culturally endorsed collective leadership styles (Collective CLT) on disadvantaged individual’s participation in entrepreneurship. We also propose interaction effects between these two antecedents of disadvantaged entrepreneurship. Societal level collective CLT is conceptualized as a shared cultural leadership style that (1) fosters sharing of leadership roles (2) encourages shared decision making, (3) promotes working in teams towards achieving shared goal through common actions, and (4) establishes high performance standards. Societal-level inclusion value would foster disadvantaged individuals’ participation in entrepreneurship through enhancing the effectiveness of collective CLT. A brief description on operationalization and empirical treatment of the two antecedents will also be presented. We also discuss the implications of this study for theory as well as for practice.
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    Organizational response to goods failure complaints: the role of culture on perceptions of interactional justice and customer satisfaction
    (2021) Muralidharan, Etayankara; Guo, Wenxia; Fazel, Hesham; Wei, William Xiaojun
    It is well recognized that in a service failure context, cultural value orientations interact with firm responses to service failures to influence perceptions of fairness (justice) and satisfaction. We examine whether this effect is applicable in the case of goods failure complaint context. Using an experimental design with data from Hong Kong and Canada, we investigate how customer evaluations of firm responses are influenced by interplay of consumers’ value orientation and nature of firm responses to the goods failure complaint [whether complaint resolution is initiated by the firm (vs. initiated by the customer), customer is informed about the progress of complaint resolution (vs. not informed about the progress)]. Our findings reveal that the cultural values of collectivism and uncertainty avoidance do interact with the nature of firm’s response to influence perception of interactional justice. Finally, interactional justice positively impacts overall complaint resolution satisfaction.
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    Does China’s outward direct investment improve the institutional quality of the belt and road countries?
    (2020) Pan, Chunyang; Wei, William Xiaojun; Muralidharan, Etayankara; Liao, Jia; Andreosso-O’Callaghan, Bernadette
    This article investigates the effects of China’s outward direct investment (ODI) on the institutional quality of the Belt and Road (B&R) countries. Based on a panel data set of 63 B&R countries during the period 2003 to 2016, we find that China’s ODI improves the institutional quality of B&R countries not only in the short run but also in the long run. Further, although China’s ODI exerts no differential impacts on host country institutional dimensions of “control of corruption,” “government effectiveness,” and “political stability” in countries with different natural resource endowments, it improves their institutional dimensions of “regulatory quality” and “rule of law,” implying that China’s ODI may help the host B&R countries minimize the “resource curse”. As one of the most important strategies for China’s opening-up development in the current era, the B&R initiative serves as means to promote sustainable development of B&R countries. The article therefore contributes to existing scholarship on the institutional effects of China’s ODI and sheds light on the mechanisms that drive sustainable development.
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    How do manufacturing enterprises construct e-commerce platforms for sustainable development? A case study of resource orchestration
    (2020) Hu, Jingbo; Ouyang, Taohua; Wei, William Xiaojun; Cai, Jiawei
    The existing literatures mainly focus on the pricing, strategic significance and sustainable development characteristics of the e-commerce platform, and lack deep research on mechanisms in the process of construction like main structure of recourses and driving force. This paper takes Haier as a Chinese example and explores how manufacturing enterprises create and develop the sustainable e-commerce platform. The research findings show that: (1) An e-commerce platform respectively carries the functions of sales channels, service differences and innovation incubation in different stages of the manufacturing enterprises’ sustainable development; (2) For managing e-commerce platform of manufacturing enterprises’ sustainable development, resource orchestration can effectively realize the integration of value creation and resource; (3) Finally, it further reveals that the driving power which resource orchestration continuously promotes for the sustainable e-commerce platforms to construct is from the co-creation value of manufacturers and users. This paper discusses the structure of e-commerce platforms based on the main characteristics of each resource, and systematically explores the mechanism and evolutionary driving force of resource orchestration to promote the construction of e-commerce platforms for the sustainable development. It complements and enriches the innovation ecosystem and resource orchestration theory, providing significant practical guidance to the sustainable development of manufacturing enterprises.
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    A two-staged approach to technology entrepreneurship: differential effects of intellectual property rights
    (2020) Pathak, Saurav; Muralidharan, Etayankara
    In this article we examine how the strength of the intellectual property rights (IPR) regime drives technology entrepreneurship innovation (TEI). The latter is comprised of novel unfamiliar technological products and new business models, which in turn lead to new product-market combinations. We consider TEI to be a two-stage process that involves access to and use of new technologies and technological resources by entrepreneurs. While stronger IPR may constrain easy availability of new technologies and technological resources for entrepreneurs, using technology itself helps lead to TEI. We suggest that stronger IPR regimes could lead to TEI. The positive effect of TEI is felt through easier accessibility to the latest technologies and technology resources by entrepreneurs. Our model contributes to understanding the effect of strong IPR regimes on different stages of the innovation process.